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Support #21159

open

Update support process with RT ticket handling process

Added by Peter Amstutz about 1 month ago. Updated 1 day ago.

Status:
In Progress
Priority:
Normal
Assigned To:
Peter Amstutz
Category:
-
Target version:
Development 2024-01-03 sprint
Start date:
Due date:
% Done:

0%

Estimated time:
(Total: 0.00 h)
Story points:
-

Description

Notes from

https://docs.google.com/document/d/1X9QipK8DR7r88KMq0QI4WZkZO55Xedjp28BGSaY8JKM/edit?usp=sharing

Support procedure:

https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit

Subtasks 1 (1 open — 0 closed)

Task #21176: ReviewNewBrett Smith

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 #1

Updated by Peter Amstutz about 1 month ago

  • Assigned To set to Peter Amstutz
  • Tracker changed from Bug to Support
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 #2

Updated by Peter Amstutz 28 days ago

  • Description updated (diff)
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 #3

Updated by Peter Amstutz 24 days ago

  • Status changed from New to In Progress
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 #4

Updated by Peter Amstutz 24 days ago

  • Description updated (diff)
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 #5

Updated by Peter Amstutz 23 days ago

  • Target version changed from Development 2023-11-08 sprint to Development 2023-11-29 sprint
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 #6

Updated by Peter Amstutz 1 day ago

  • Target version changed from Development 2023-11-29 sprint to Development 2024-01-03 sprint
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