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Task #21176

closed

Support #21159: Update support process with RT ticket handling process

Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit

Added by Peter Amstutz 10 months ago. Updated 7 months ago.

Status:
Resolved
Priority:
Normal
Assigned To:
Peter Amstutz
Target version:
Development 2024-02-14 sprint
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 #1

Updated by Peter Amstutz 10 months ago

  • Assigned To set to Brett Smith
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 #2

Updated by Peter Amstutz 8 months ago

  • Subject changed from Review to Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit
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 #3

Updated by Peter Amstutz 8 months ago

  • Start date set to 01/09/2024
  • Status changed from New to In Progress
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 #4

Updated by Brett Smith 7 months ago

  • Assigned To changed from Brett Smith to Peter Amstutz
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 #5

Updated by Peter Amstutz 7 months ago

  • Remaining (hours) set to 0.0
  • Status changed from In Progress to Resolved
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