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Task #21176
closedSupport #21159: Update support process with RT ticket handling process
Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit
Updated by Peter Amstutz 8 months ago
- Subject changed from Review to Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit
Updated by Peter Amstutz 8 months ago
- Start date set to 01/09/2024
- Status changed from New to In Progress
Updated by Brett Smith 7 months ago
- Assigned To changed from Brett Smith to Peter Amstutz
Updated by Peter Amstutz 7 months ago
- Remaining (hours) set to 0.0
- Status changed from In Progress to Resolved
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