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Idea #6090

closed

Support users and triage their bugs (first half of sprint)

Added by Brett Smith over 9 years ago. Updated over 9 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
Category:
-
Target version:
Start date:
05/21/2015
Due date:
Story points:
3.0

Description

This includes:

  • Be the front-line person to answer questions from the science team and other users
  • Resolve bugs that immediately block science team work or user pipeline development
  • Clean up new bugs that come in:
    • Make sure they include enough information to investigate them
    • Mark duplicates

Please do not fix random non-blocker bugs in Bug Triage. If this story leaves you with slack time, it's better to work toward sprint priorities rather than arbitrary bugs.


Subtasks 1 (0 open1 closed)

Task #6102: IRC supportResolvedPeter Amstutz05/21/2015Actions
Actions #1

Updated by Brett Smith over 9 years ago

  • Subject changed from Support users (first half of sprint) to Support users and triage their bugs (first half of sprint)
  • Description updated (diff)
Actions #2

Updated by Peter Amstutz over 9 years ago

  • Assigned To set to Peter Amstutz
Actions #3

Updated by Ward Vandewege over 9 years ago

  • Status changed from New to Resolved
Actions

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