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Bug #8669

open

[SDKs] PySDK fails to load CAs for SSL verification when run inside Conda

Added by Sarah Guthrie almost 9 years ago. Updated 10 months ago.

Status:
New
Priority:
Normal
Assigned To:
-
Category:
-
Target version:
Future
Story points:
-
Release:
Postponed
Release relationship:
Auto

Description

(02:51:59 PM) sguthrie: oh dear, what is this? arvados.errors.KeepReadError: failed to read [-----]: service https://keep.qr1hi.arvadosapi.com:443/ responded with 0 (77, 'error setting certificate verify locations:\n CAfile: /etc/pki/tls/certs/ca-bundle.crt\n CApath: none')
(02:54:16 PM) brett: So, in order to verify the Keep proxy's SSL certificate, your client has to load a list of trusted certificate authorities.
(02:54:27 PM) brett: It looks for those at /etc/ssl/certs/ca-certificates.crt.
(02:54:43 PM) brett: If it doesn't find any there, it looks at the /etc/pki path in your error message.
(02:54:56 PM) brett: And if that fails it's supposed to fall back to a file from Python itself.
(02:55:21 PM) brett: Can you run ls l on both the /etc/ssl path I gave, and the /etc/pki path in your error message, and paste the results?
(02:55:56 PM) sguthrie: -rw-r--r- 1 root root 274340 Feb 26 20:47 /etc/ssl/certs/ca-certificates.crt
(02:56:31 PM) sguthrie: ls: cannot access /etc/pki/tls/certs/ca-bundle.crt: No such file or directory
(02:59:23 PM) brett: You ran those ls'es in the same environment as arv keep put? Same system and Docker container (if any)?
(02:59:28 PM) sguthrie: yep
(03:00:16 PM) brett: The error happens basically immediately, I'm assuming?
(03:00:49 PM) sguthrie: as soon as it starts trying to copy something from keep
(03:02:14 PM) brett: And it happens reliably?
(03:03:57 PM) sguthrie: 3/3

  File "/home/sguthrie/anaconda2/bin/arv-copy", line 4, in <module>
    main()
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 136, in main
    src_arv, dst_arv, args)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 290, in copy_pipeline_template
    pt = copy_collections(pt, src, dst, args)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__
    self.__update(*args, **kwds)
  File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update
    for key, value in other:
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr>
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__
    self.__update(*args, **kwds)
  File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update
    for key, value in other:
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr>
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__
    self.__update(*args, **kwds)
  File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update
    for key, value in other:
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr>
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__
    self.__update(*args, **kwds)
  File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update
    for key, value in other:
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr>
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__
    self.__update(*args, **kwds)
  File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update
    for key, value in other:
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr>
    for v in obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 337, in copy_collections
    obj = arvados.util.portable_data_hash_pattern.sub(copy_collection_fn, obj)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 327, in copy_collection_fn
    dst_col = copy_collection(src_id, src, dst, args)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 577, in copy_collection
    data = src_keep.get(word)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/retry.py", line 153, in num_retries_setter
    return orig_func(self, *args, **kwargs)
  File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/keep.py", line 980, in get
    "failed to read {}".format(loc_s), service_errors, label="service")
arvados.errors.KeepReadError: failed to read [-----]: service https://keep.qr1hi.arvadosapi.com:443/ responded with 0 (77, 'error setting certificate verify locations:\n  CAfile: /etc/pki/tls/certs/ca-bundle.crt\n  CApath: none')
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