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Bug #8669

Updated by Sarah Guthrie about 8 years ago

(02:51:59 PM) sguthrie: oh dear, what is this? arvados.errors.KeepReadError: failed to read [-----]: service https://keep.qr1hi.arvadosapi.com:443/ responded with 0 (77, 'error setting certificate verify locations:\n    CAfile: /etc/pki/tls/certs/ca-bundle.crt\n    CApath: none') 
 (02:54:16 PM) brett: So, in order to verify the Keep proxy's SSL certificate, your client has to load a list of trusted certificate authorities. 
 (02:54:27 PM) brett: It looks for those at /etc/ssl/certs/ca-certificates.crt. 
 (02:54:43 PM) brett: If it doesn't find any there, it looks at the /etc/pki path in your error message. 
 (02:54:56 PM) brett: And if that fails it's supposed to fall back to a file from Python itself. 
 (02:55:21 PM) brett: Can you run ls -l on both the /etc/ssl path I gave, and the /etc/pki path in your error message, and paste the results? 
 (02:55:56 PM) sguthrie: -rw-r--r-- 1 root root 274340 Feb 26 20:47 /etc/ssl/certs/ca-certificates.crt 
 (02:56:31 PM) sguthrie: ls: cannot access /etc/pki/tls/certs/ca-bundle.crt: No such file or directory 
 (02:59:23 PM) brett: You ran those ls'es in the same environment as arv keep put?    Same system and Docker container (if any)? 
 (02:59:28 PM) sguthrie: yep 
 (03:00:16 PM) brett: The error happens basically immediately, I'm assuming? 
 (03:00:49 PM) sguthrie: as soon as it starts trying to copy something from keep 
 (03:02:14 PM) brett: And it happens reliably? 
 (03:03:57 PM) sguthrie: 3/3 

 <pre> 
   File "/home/sguthrie/anaconda2/bin/arv-copy", line 4, in <module> 
     main() 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 136, in main 
     src_arv, dst_arv, args) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 290, in copy_pipeline_template 
     pt = copy_collections(pt, src, dst, args) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__ 
     self.__update(*args, **kwds) 
   File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update 
     for key, value in other: 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr> 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__ 
     self.__update(*args, **kwds) 
   File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update 
     for key, value in other: 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr> 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__ 
     self.__update(*args, **kwds) 
   File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update 
     for key, value in other: 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr> 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__ 
     self.__update(*args, **kwds) 
   File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update 
     for key, value in other: 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr> 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in copy_collections 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/collections.py", line 57, in __init__ 
     self.__update(*args, **kwds) 
   File "/home/sguthrie/anaconda2/lib/python2.7/_abcoll.py", line 568, in update 
     for key, value in other: 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 342, in <genexpr> 
     for v in obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 337, in copy_collections 
     obj = arvados.util.portable_data_hash_pattern.sub(copy_collection_fn, obj) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 327, in copy_collection_fn 
     dst_col = copy_collection(src_id, src, dst, args) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/commands/arv_copy.py", line 577, in copy_collection 
     data = src_keep.get(word) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/retry.py", line 153, in num_retries_setter 
     return orig_func(self, *args, **kwargs) 
   File "/home/sguthrie/anaconda2/lib/python2.7/site-packages/arvados/keep.py", line 980, in get 
     "failed to read {}".format(loc_s), service_errors, label="service") 
 arvados.errors.KeepReadError: failed to read [-----]: service https://keep.qr1hi.arvadosapi.com:443/ responded with 0 (77, 'error setting certificate verify locations:\n    CAfile: /etc/pki/tls/certs/ca-bundle.crt\n    CApath: none') 

 </pre>

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